Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
A HUB vendor is an eligible vendor who is certified by Comptroller of Public Accounts/Texas Procurement and Support Services (CPA/ TPASS). The state encourages including HUB vendors in state contracts. Vendors wishing to apply for HUB certification should complete the State of Texas HUB Certification process. A vendor must apply to the Comptroller for HUB Certification.
ERS contacts HUBs whenever possible for procurements for bids that are under the $5,000 competitive procurement threshold.
The HUB Program assists small minority businesses in participating in state government bid opportunities. Your company may qualify as a HUB if your company is a profit-making corporation, partnership, sole proprietorship or joint venture with the following:
For additional HUB information, call CPA/TPASS toll-free (888-863-5881 or 512-463-5872).