Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
General comparison of coverage for employees in Texas Employees Group Benefits Program (GBP) health, dental and vision plans:
For retirees who don’t get a 100% state contribution for their health insurance premiums
For your specific rates, access your ERS OnLine account.