Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
(submitted to the Governor’s Office of Budget, Planning and Policy and the Legislative Budget Board)
Note: The FY19-20 customer service report is in the ERS Strategic Plan for FY21-25.
Other reports and studies: