Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
A CSA is a new ERS benefit for members who are actively employed with a state agency or institution that participates in the Texas Employees Group Benefits Program (GBP). It lets you set aside pre-tax money from your paycheck to use for eligible parking and transit expenses. Because this program allows for tax-savings, it’s regulated by the Internal Revenue Service (IRS). WageWorks, Inc. administers CSA.
Note: Based on current IRS rules, gas and toll road fees are not eligible CSA expenses.
View the webinar Introduction to the Commuter Spending Account
The parking account is used to pay for eligible parking expenses either near your place of employment or at a location from which you commute to work via transit or vanpool.*
The transit account is used to pay for eligible mass transit or vanpool* expenses associated with travel to and from work, including bus, train or subway.
*Generally, a vehicle is eligible for vanpool expenses if it seats at least six adults (not including the driver) and at least 80 percent of its mileage is used to transport employees to and from places of employment.