Position Title: Retirement System Benefits Specialist I
Salary Group: B14
Posting Date: 1/5/2022
Posting Number: 1331
Salary Type: Monthly
Closing Date: Open Until Closed
Class Number: 2912
Salary Range: $2,600.00 - $2,900.00
Number of Positions: 1

Essential Functions

Our mission is simply stated:  ERS offers competitive benefits to enhance the lives of its members.  Each team member across the agency contributes to our ongoing success.

Seeking Retirement System Benefits Specialist to perform entry-level to routine retirement or benefits program assistance work.  Work involves maintaining and updating member benefits records, assisting in determining benefits eligibility, and assisting members with retirement or benefits program inquiries.

Essential Functions includes, but is not limited to
  • Processes retirement documents and approves retirements for all service classes.
  • Researches, verifies and processes member’s retirement account withdrawals.
  • Researches, verifies and processes member’s beneficiary designations.
  • Counsels and assists members regarding benefit programs.
  • Researches and responds to customer requests and inquiries. Updates member information in the systems and tracks member interactions.
  • Prepares standard correspondence relating to benefit programs.
  • Analyzes scans and uploads documents in the system by allocating to proper business workflow.
  • Maintains records, files and reports.

Required Minimum Qualifications

Your application for employment must reflect how you meet each of the following minimum qualifications:
  1. Graduation from an accredited senior high school or equivalent, plus 30 hours of college/university credit.  Each year of related work experience over the minimum required may be substituted for one year (30 hours) of college/university credit.
  2. One (1) year general office, accounting, benefits or payroll experience. 
  3. One (1) year of experience using a PC to research, retrieve and provide information. 
  4. One (1) year of experience using MS Office products such as Word or Excel.

Preferred Qualifications

Your application for employment should reflect how you meet the following preferred qualifications:
  1. College coursework from an accredited college or university in a field relevant to assignment.
  2. Researching and analytical experience using electronic data, procedures, statutes or policy statements.

Other Information

PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.
 
Other Information:  Work is performed in an office environment that includes remote opportunities. This position may require access to privileged, confidential, or sensitive data.  ERS will conduct either a TXDPS or FBI criminal history check on all new hires.  For more information about this policy inquiries can be made to employment@ers.texas.gov.

How to Apply:  Submit a State of Texas Application for Employment with an ERS Qualifications Form & other required materials, if any, to the ERS, Human Resources Office by 5 p.m. CST on the closing date.  Resumes will be accepted only as supplements to an application. Please contact a Human Resources representative if you need assistance or require accommodation during the application process.
 
Email:        Employment@ers.texas.gov                 Web:  www.ers.texas.gov
Fax:           (512) 867-3161                                      Relay Texas TDD: (800) 735-2989
 

Military Occupational Specialty (MOS) Codes

There are no equivalent Military Occupational Specialty Codes assigned to this position.  Please contact Human Resources at employment@ers.texas.gov  with questions or for additional information.