Position Title: Specialty Retirements Benefits Specialist
Salary Group: B18 – B20
Posting Date: 11/8/2021
Posting Number: 1321
Salary Type: Monthly
Closing Date: Open Until Closed
Class Number: 2914 - 2915
Salary Range: $4,000.00 - $4,500.00
Number of Positions: 1

Essential Functions

Our mission is simply stated:  ERS offers competitive benefits to enhance the lives of its members.  Each team member across the agency contributes to our ongoing success.

Seeking experienced Specialty Retirements Benefits Specialist to perform highly complex to advanced benefits administration and assistance work in Specialty Retirements while ensuring the confidentiality of member personal data. Work involves determining benefit eligibility and calculating benefit amounts for all service classes (including elected officials and judges) as well as processing and providing education on specialty matters such as Qualified Domestic Relations Orders (QDROs), Proportionate Retirement Program (PRP), disability retirement, Teacher Retirement System (TRS) transfer, Optional Retirement Program Disability (ORPD), and Power of Attorney (POA). 

Essential Functions includes, but is not limited to
  • Efficiently answers questions, educates, and counsels ERS customers of all state service classes (including elected officials and judges) in person or over the telephone regarding benefits and related tools and services, including, but not limited to, retirement, service purchase, insurance, QDROs, PRP, disability retirement, TRS transfer, ORPD, POA and other specialty matters. This involves researching and analyzing laws and rules, policies and procedures, benefit calculations, eligibility requirements, etc.
  • Handles sensitive and escalated matters related to complex issues.
  • Processes requests through a worklist or other assignment means. This includes, but is not limited to, QDROs, disability retirement, TRS, ORPD, and POA.
 
As Specialist IV, performs functions as Specialist III and also:
  • Perform analysis work on high profile member accounts and situations.
  • Assist with highly complex member accounts.
  • Leverage experience and knowledge to resolve escalations for high profile member accounts.

Required Minimum Qualifications

Your application for employment must reflect how you meet each of the following minimum qualifications:
  1. Graduation from an accredited senior high school or equivalent, plus 60 semester hours of college credit.  Each year of related work experience over the minimum requirement may be substituted for one year (30 semester hours) of college credit. 
  2. Four (4) to five (5) years (depending on classification level) of benefits administration or customer service experience. 
  3. Two (2) to three (3) years’ (depending on classification level) of experience communicating complex laws and rules to prominent and high profile people or groups, internal or external to an organization.
  4. Two (2) years of experience with Windows based computer software, including Microsoft Office and Internet Explorer.

Preferred Qualifications

Your application for employment should reflect how you meet the following preferred qualifications:
  1. Graduation from an accredited four-year college/university with major course work in a field relevant to assignment.
  2. Experience using PeopleSoft or other automated payroll or benefits delivery system.
  3. Experience in administering employee benefit plans. 

Other Information

PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information.
 
Other Information:  Work is temporarily performed remotely due to the COVID-19 pandemic.  When it is safe to return, work will be performed in an office environment.  This position may require access to privileged, confidential, or sensitive data.  ERS will conduct either a TXDPS or FBI criminal history check on all new hires.  For more information about this policy inquiries can be made to employment@ers.texas.gov.

How to Apply:  Submit a State of Texas Application for Employment with an ERS Qualifications Form & other required materials, if any, to the ERS, Human Resources Office by 5 p.m. CST on the closing date.  Resumes will be accepted only as supplements to an application. Please contact a Human Resources representative if you need assistance or require accommodation during the application process

Email:        Employment@ers.texas.gov                 Web:  www.ers.texas.gov
Fax:           (512) 867-3161                                      Relay Texas TDD: (800) 735-2989
 

Military Occupational Specialty (MOS) Codes

There are no equivalent Military Occupational Specialty codes associated with this position.  Please contact Human Resources at employment@ers.texas.gov with questions or for additional information.