Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
These contracts are posted pursuant to Texas Government Code section 2261.253(a). Per Texas Government Code section 2261.251(b), ERS must post all contracts with a nongovernmental entity for claims administration of a group health benefit plan under Subtitle H, Title 8, Insurance Code.
Vendor: Blue Cross and Blue Shield of Texas, an Operating Division of Health Care Service Corporation, a Mutual Legal Reserve Company Service: Contract for Third-Party Administrative Services for HealthSelectSM of Texas Expiration Date: 8/31/2023
Vendor: Delta Dental Insurance Company Service: Contract for Dental PPO Services Expiration Date: 8/31/2025
Vendor: United HealthCare Services, Inc. Service: Contract for Pharmacy Benefit Management Services for the HealthSelectSM Prescription Drug Program Expiration Date: 8/31/2022
Vendor: United HealthCare Services, Inc. Service: Contract for Pharmacy Benefit Management Services for a Medicare Part D Employer Group Waiver Plan under the Texas Employees Group Benefits Program Expiration Date: 12/31/2022