Don't be spoofed: Avoiding phone fraud

September 08, 2020

senior-on-phone-with-bill.jpgYour phone rings. When you look at the caller ID, the call appears to be from the Employees Retirement System of Texas (ERS), so you answer and hear a recording about your ERS health insurance.

Is it a legitimate call? No. You’ve been spoofed.

According to the Federal Trade Commission, scammers can make any name or number show up on your caller ID, even those that seem to come from a government agency.

ERS doesn’t have to call members or retirees very often, but sometimes we do. If you are unsure whether you really are speaking to ERS, hang up and call ERS directly to speak with an ERS employee.

You can protect yourself from spoofing and other phone scams. The Texas Office of the Attorney General has resources to learn more and report suspected fraud. Read more at  “How to Spot and Report Phone Scams.”