Important Plan Year 2022 TexFlex reminders

October 06, 2021

On September 1, PayFlex® Systems, Inc. took over as the new TexFlexSM flexible spending accounts (FSAs) program administrator from WageWorks. This change does not affect how much TexFlex participants can contribute, eligible expenses or other program rules.

PayFlex logoFiling claims for PY21 expenses

If you are a TexFlex participant and incurred expenses before August 31, but didn’t file claims with Wage Works, you will now have to submit your claims to PayFlex. The last date to file claims for Plan Year 2021 is December 31. 

Carryover funds move from WageWorks to PayFlex

Health care and limited-purpose FSA carryover funds from Plan Year 2021 are now available. 

Dependent care FSA carryover funds will not be available until January 12, 2022. If you are a dependent care FSA participant, you will need to wait until after January 12, 2022 to submit claims for new PY22 expenses against your carryover balance.  

Carryover maximums return

In response to the COVID-19 pandemic, the federal government temporarily allowed unlimited carryovers for all FSAs from Plan Year 2021 to Plan Year 2022. This allowed all FSA participants to carry over all funds remaining in any TexFlex FSA on September 1, 2021.

The carryover minimums and maximums and grace period will be back in place at the end of Plan Year 2022:

  • The health care and limited-purpose FSAs allow participants to carry over up to $550 in unused funds from Plan Year 2022 to Plan Year 2023. Any unused funds over $550 will be forfeited. For participants who do not re-enroll for the next plan year, the minimum carryover is $25. Participants who don’t re-enroll for the next plan year will forfeit any unspent health care or limited-purpose FSA funds over $550 or under $25. 
  • The dependent care FSA will not allow any funds to carry over. Instead, the 2½-month grace period will return. After August 31, 2022, participants can spend unused dependent care FSA funds on eligible expenses through November 15. Plan Year 2022 funds not spent by November 15, 2022 will be forfeited.

Submit required documentation to keep cards active

As a TexFlex participant, it’s important for you to submit the required documentation when requested by the TexFlex administrator. If you are a health care or limited-purpose account holder and do not substantiate your expenses as requested, your TexFlex debit card will be deactivated. PayFlex is now managing all unsubstantiated claims, including those from PY21 and earlier. Some participants with unsubstantiated claims from PY21 or earlier may get a new debit card from PayFlex that doesn’t work because it’s deactivated. Contact PayFlex if you have questions about the substantiation process or a deactivated card.

Age requirement changing for dependent care FSAs

Due to the pandemic, in Plan Year 2021, TexFlex dependent care FSA participants could use FSA funds to pay for care for eligible children under age 14. In Plan Year 2022, the maximum age for an eligible child has changed back to under 13 years.

If you have a dependent care FSA for Plan Year 2022, your eligible expenses must be for a dependent who is:

  • claimed by you as a federal income tax exemption,
  • residing in your household and
  • age 12 or younger, or physically/mentally incapable of self-care.

In Plan Year 2022, dependent care FSA participants can use their funds to pay for eligible services incurred from September 1, 2021 until the day before their eligible child turns 13.

TexFlex commuter spending accounts (CSAs) are no longer available

The Employees Retirement System of Texas (ERS) is no longer offering the TexFlex commuter spending accounts (CSAs.)

Below is important information about this change: 

  • If you are a parking CSA participant, you have until December 31, 2021 to submit reimbursement requests for expenses incurred through August 31, 2021. You should submit all eligible reimbursement requests to WageWorks. 
  • If you have a balance of $10 or more in your transit or parking account after December 31, you will get a refund of those funds, less any applicable taxes, by January 31, 2022. Because CSA contributions were deducted from paychecks pre-tax, the refunds will be subject to tax. ERS and WageWorks will provide more information on the refunds in December. 

If you have questions about your Plan Year 2021 CSAs, call WageWorks toll-free at (844) 884-2364 (TTY: 711).

TexFlex support and informationmobile phone with question mark on it

  • Health care, dependent care and limited-purpose FSAs: Visit or call PayFlex toll-free at (866) 353-9839 (TTY: 711), Monday through Friday, 7 a.m. to 7 p.m. CT and Saturday, 9 a.m. to 2 p.m. CT.
  • Commuter spending accounts: Log in to your CSA online account or call WageWorks toll-free at (844) 884-2364 (TTY: 711), Monday through Friday, 7 a.m. to 7 p.m. CT.