Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
If you are a retiree who is eligible for a state contribution toward your health insurance premium and you have other group health insurance that is comparable to the Texas Employees Group Benefits Program (GBP) health insurance, you are eligible to opt-out of your health insurance and sign up for a monthly Opt-Out Credit. Eligible retirees can apply the credit toward the premium of certain optional benefits. Full-time retirees can earn up to a $60 credit toward their GBP dental and/or vision insurance premium(s). Part-time retirees can earn up to a $30 credit toward their GBP dental and/or vision insurance premium(s). Retirees cannot apply the Opt-Out Credit to Voluntary Accidental Death and Dismemberment (AD&D) insurance unless they return to work at an employer who participates in the GBP and they enroll in the GBP as an active employee.
Remember, your prescription drug benefits are part of your health benefit. If you opt-out of your health plan, you also waive your prescription drug coverage and Basic Term Life Insurance coverage.
Health Insurance Opt-Out Credit Fact Sheet