Getting vaccinated against COVID-19 is an important step toward keeping yourself and your family healthy.
For help scheduling a COVID-19 vaccination, sign up with the new Texas Public Health Vaccine Scheduler. Learn about this new resource from the Department of State Health Services.
Customer Service is available by phone and email 8 a.m. to 5 p.m., Monday through Friday.
Wait times are lengthy due to high call and email volume. We appreciate your patience as we support members.
Members can do some activities themselves through their self-service ERS OnLine accounts and can get information about coverage by contacting the benefits plan directly.
Learn more about ERS customer service changes due to the coronavirus.
Retirees can select additional benefits, such as dental and vision, at an added cost.
Healthcare spending account
Available only through COBRA if you were enrolled at retirement
Discounts on a variety of products and services
At this time, ERS does not offer long-term care insurance. Click here for contact information for the administrator of the plan offered before.