Executive Office

The Executive Office primarily serves as an extension of the ERS Board of Trustees and is responsible for identifying and developing agency goals, recommending policies to the Board in order to achieve those goals, and implementing the policy decisions once approved.

  • Enterprise Planning Office

    Enterprise Planning is responsible for the coordination of enterprise-wide activities, including strategic planning, project management, enterprise risk management, and oversight of agency operational planning and budgeting activities.

  • Governmental Affairs

    The Governmental  Affairs division is the central point of contact for key stakeholders interested in ERS, including elected state officials, oversight agencies, employee and retiree associations, policy, research and trade groups, as well as the media. The staff maintains positive working relationships providing education, information and research data, and serves as a resource for everything from preparing legislation to individual constituent concerns. 

  • Office of Strategic Initiatives

    The Office of Strategic Initiatives (OSI) oversees special projects that improve the agency’s achievement of strategic goals, enhance business operations, and support legislative and external stakeholder interactions, deliberations, and communications.

Group Benefits

Group Benefits manages the vendors and providers who serve the ERS benefit programs (Insurance, Deferred Compensation, Flexible Benefits, etc.). Their responsibilities include all contract areas which starts with the issuance of a Requests for Proposal (RFP) and ends with the award of a contract. Once a contract is awarded, Group Benefits is responsible for monitoring vendor performance, contract compliance and contract enforcement. Group Benefits is also responsible for the administration of the Social Security program for all public entities in the State of Texas.

Benefits Communications

The Benefits Communications Division provides tactical communications for ERS benefits—focusing primarily on outreach and education to ERS members, retirees, and benefits coordinators. The division also supports ERS’ communication needs for editorial production and creative design.

Customer Benefits

Customer Benefits is the single point of contact for participants and state agency and higher education institution benefits coordinators who need information and services on a specific account and certain general matters regarding all benefit programs offered by the state.


The Finance section provides the following services responsible for developing and operating an effective system of accounting, budgeting, and financial controls for the ERS: Operating Budget Preparation, General Accounting, Financial Reporting and Investment Accounting, Client Reconciliation, and Revenue Processing.

Human Resources

The Human Resources section provides salary administration, benefits administration, recruitment and selection, employee relations, staff training and development and other employee-oriented functions for ERS. Human Resources reports to the Deputy Executive Director and is involved in the strategic planning for agency employee initiatives.

Information Systems

The Information Systems staff maintains the computer systems network, manages all aspects of the software development lifecycle for automated applications and systems including ERP and Web based technologies, and ensures their integration with current and future systems. They also develop strategic and tactical plans to enable the business to meet demand through the use of new and innovative technologies.

Internal Audit

Internal Audit provides independent and objective assurance on the effectiveness of controls and operations to meet ERS’ strategic direction.


The ERS Investments Division’s mission is to achieve optimal investment returns at a prudent level of risk, using a long-term perspective and a commitment to continuous improvement in knowledge and skills. As well as, managing the assets of the retirement fund and the group insurance fund. Investments’ goal is to earn a return on fund investments that ensures payments due to members on the plan at a reasonable cost and within the guidelines of the Investment Policy established by the Board of Trustees.

Office of the General Counsel

The Office of the General Counsel provides legal advice and direction to ERS trustees and staff to enable them to perform their duties more effectively and efficiently. The team works with ERS members, retirees, and their representatives to address claims quickly, fairly, and accurately, and to respond to questions and concerns in a prompt, professional manner.

Office of Procurement and Contract Oversight 

The Office Procurement and Contract Oversight includes Procurement Specialists and Contract Oversight. The Procurement Specialists work with the business divisions to develop solicitations and manage the evaluation and selection of ERS vendors.  The division’s Contract Oversight team oversees the business divisions’ management of contracts, from the planning stages through termination or completion, to ensure contract management is consistent and standardized across the divisions.

Operations Support

Operations Support provides services for building services, distribution and publications, mail, printing, security/risk management, and records management.