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Customer Service is available by phone and email 8 a.m. to 5 p.m., Monday through Friday. 

Wait times are lengthy due to high call and email volume. We appreciate your patience as we support members. 
Members can do some activities themselves through their self-service ERS OnLine accounts and can get information about coverage by contacting the benefits plan directly.

Learn more about ERS customer service changes due to the coronavirus. 

  • Benefits at a Glance
  • Active Employees
  • Retirees
  • Former Employees
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Home  >  Programs
  • Retirement
    • Texa$aver 401(k) and 457 Program, administered by Empower Retirement
    • State of Texas Retirement, administered by the Employees Retirement System of Texas
  • Health Insurance and Prescription Drug Coverage
    • Non-Medicare Plans
      • HealthSelect of Texas, administered by Blue Cross and Blue Shield of Texas
      • HealthSelect of Texas Prescription Drug Program, administered by OptumRx
      • Consumer Directed HealthSelect, administered by BCBSTX
      • Scott and White Care Plans, central Texas HMO
      • Community First Health Plans, San Antonio-area HMO
    • Medicare Plans
      • HealthSelect of Texas Secondary, administered by BCBSTX
      • HealthSelect Medicare Rx, administered by UnitedHealthcare
      • KelseyCare Advantage, Houston-area Medicare Advantage HMO
      • HealthSelect Medicare Advantage, insured by UnitedHealthcare
  • Dental Coverage
    • DeltaCare® USA Dental Health Maintenance Organization (DHMO)
    • State of Texas Dental Choice, administered by Delta Dental
  • Other Programs
    • Accidental Death &Dismemberment (AD&D) Insurance, insured by Minnesota Life, affiliate of Securian
    • Life Insurance, insured by Minnesota Life, an affiliate of Securian Financial Group, Inc.
    • State of Texas Vision, administered by Superior Vision Services Inc.
    • Texas Income Protection Plan (TIPP), administered by ReedGroup
    • TexFlex, flexible savings accounts administered by WageWorks
    • Discount Purchase Program, administered by Beneplace
    • Dependent Eligibility Verification, administered by Alight Solutions
Employees Retirement System of Texas

Employees Retirement System of Texas

200 East 18th Street
Austin, TX 78701

Toll-free: (877) 275-4377
TTY: 711
Fax: (512) 867-7438

Contact ERS

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