Customer Service is available by phone and email 8 a.m. to 5 p.m., Monday through Friday.
Wait times are lengthy due to high call and email volume. We appreciate your patience.
Members can do some activities themselves through their self-service ERS OnLine accounts and can get information about coverage by contacting the benefits plan directly.
ERS will be closed November 25-26.
We wish everyone a happy, healthy and safe Thanksgiving!
On September 4, 2012, ERS submitted to the Texas Legislature two comprehensive studies on state employee health and retirement benefits.