Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
See what employees have to say about working at ERS.
ERS promotes a strong work-life balance while driving employee excellence through professional development, a collaborative working environment and a competitive benefits package.
Life at ERS and what employees are saying
Paid health coverage premiums, a defined-benefit retirement plan and an array of optional benefits
Important information regarding employment applications
Professional and personal development classes
Health and wellness programs to improve employee quality of life and longevity
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Our Benefit Counselors are vital in providing superior customer service to our members.
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