Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
Learn more about retirement with Ready, Set, Retire!
ERS gets many questions from members close to age 65 about Medicare and how it works with your GBP benefits. As you near Medicare eligibility, we want to answer your questions.
Schedule an appointment with a retirement counselor no earlier than 90 days before your expected retirement date to make your selections.