TIPP Payments

This page provides you with an overview of the Texas Income Protection Plan SM (TIPP) disability payment process. Here’s what you need to know:

Qualifying for disability payments

Before you can get disability payments, you must:

  1. Be certified as totally disabled by a physician.
  2. File a disability claim.
  3. TIPP Customer Care must approve your disability claim.
  4. Complete the waiting period and exhaust all sick leave, whichever is longest.

Your first disability payment

Disability payments are issued once per month after the claim is approved. There are many factors that affect the approval and processing of a disability claim; therefore, please call TIPP Customer Care to determine when your first payment will be sent.

Note: Payments are issued by check and mailed to your home unless you submit a direct deposit form.

Ongoing payments

Each disability payment is for the prior month’s benefits and is paid on the first business day of each month.

For example, your March benefits are paid to you on the first business day in April.