Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
Active members and retirees can best answer that question—and they do so in this collection of essays. Read any or all of them. Then consider telling us your story.
State of Texas employees earn valuable benefits. Read how those benefits have been essential to their lives.
ERS benefits have helped retirees live a more healthy and financially secure life. Learn how.
Would you like to tell us your story? Contact ERS.
Still making a difference
December 5, 2019
Managing diabetes by embracing technology
October 2, 2019
From guard to guide
August 7, 2019
Changing family, changing benefits: Knowing when and how to update your coverage
June 5, 2019
Taking charge: How to use Consumer Directed HealthSelect to your health advantage
April 3, 2019