Customer Service is available by phone and email 8 a.m. to 5 p.m., Monday through Friday.

Wait times are lengthy due to high call and email volume. We appreciate your patience.
Members can do some activities themselves through their self-service ERS OnLine accounts and can get information about coverage by contacting the benefits plan directly.

Legislative Activity Related to ERS

The regular session of the 87th Texas Legislature ended May 31, 2021. See information about legislation affecting ERS-administrered benefits that has been passed and approved by the Governor.

ERS will monitor for legislation related to our benefits during the special session starting July 8.

Check this page regularly for updates on bills that could affect ERS-administered benefit programs.

Sign up for email updates on ERS-related legislative activity.