Customer Service is available by phone 8 a.m. to 5 p.m. CT, Monday through Friday, and by email.

Like many organizations, we are facing pandemic-driven staff shortages. As a result, it is taking us much longer than normal to answer calls and emails, and to process death benefits. We sincerely apologize for any delays. We are committed to providing the best service we can with the resources available at this time. Thank you for your patience.

Legislative Activity Related to ERS

The regular session of the 87th Texas Legislature ended May 31, 2021. View information about legislation affecting ERS-administered benefits that has been passed and approved by the Governor.

ERS will monitor for legislation related to our benefits during the special session starting July 8.

Check this page regularly for updates on bills that could affect ERS-administered benefit programs.

Sign up for email updates on ERS-related legislative activity.

Legislative Presentations & Resources