Customer Service is available by phone 8 a.m. to 5 p.m. CT, Monday through Friday, and by email.

Like many organizations, we are facing pandemic-driven staff shortages. As a result, it is taking us much longer than normal to answer calls and emails, and to process death benefits. We sincerely apologize for any delays. We are committed to providing the best service we can with the resources available at this time. Thank you for your patience.

Event Calendars

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ERS Retirement Presentations

Learn more about retirement with Ready, Set, Retire!

Medicare Preparation Sessions

ERS gets many questions from members close to age 65 about Medicare and how it works with your GBP benefits. As you near Medicare eligibility, we want to answer your questions.

Meet with an ERS Retirement Counselor

Schedule an appointment with a retirement counselor no earlier than 90 days before your expected retirement date to make your selections.

Wellness Calendar

View upcoming Wellness events