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Customer Service is available by phone and email 8 a.m. to 5 p.m., Monday through Friday, and by email.

Like many organizations, we are facing pandemic-driven staff shortages. As a result, it is taking us much longer than normal to answer calls and emails, and to process death benefits. We sincerely apologize for any delays. ​We are committed to providing the best service we can—as safely as possible and with the resources available at this time. Thank you for your patience.

Members can do some activities themselves through their self-service ERS OnLine accounts and can get information about coverage by contacting the benefits plan directly.

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Home  >  Programs  >  Health Insurance and Prescription Drug Coverage  >  Medicare Plans
  • HealthSelect of Texas Secondary, administered by BCBSTX
  • HealthSelect Medicare Rx, administered by UnitedHealthcare
  • HealthSelect Medicare Advantage, insured by UnitedHealthcare
Employees Retirement System of Texas

Employees Retirement System of Texas

200 East 18th Street
Austin, TX 78701

Toll-free: (877) 275-4377
TTY: 711
Fax: (512) 867-7438

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