Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
HealthSelectSM Medicare Advantage preferred provider organization (MA PPO) and HealthSelectSM Secondary include a comprehensive prescription drug plan (PDP) called HealthSelectSM Medicare Rx, which is administered by UnitedHealthcare®.
Medicare-enrolled retirees and their Medicare-eligible dependents are automatically enrolled in this plan when they enroll in one of the plans listed above.
7 a.m. – 7 p.m. CT, Monday through Friday 7 a.m. – 3 p.m. CT on Saturday
P.O. Box 29046 Hot Springs, AR 71903