Customer Service is available by phone and email 8 a.m. to 5 p.m., Monday through Friday, and by email.

Like many organizations, we are facing pandemic-driven staff shortages. As a result, it is taking us much longer than normal to answer calls and emails, and to process death benefits. We sincerely apologize for any delays. We are committed to providing the best service we can—as safely as possible and with the resources available at this time. Thank you for your patience.

Members can do some activities themselves through their self-service ERS OnLine accounts and can get information about coverage by contacting the benefits plan directly.

Comparison Charts and Premium Rates for Retirees

Plan comparison charts

General comparison of coverage for employees in Texas Employees Group Benefits Program (GBP) health, dental and vision plans:

Rate Sheets

Tiered rate sheets

For retirees who don’t get a 100% state contribution for their health insurance premiums

Plan Year 2022 Rates: Tiered retiree health insurance rates (pdf)
- Valid September 1, 2021 – August 31, 2022 for retirees not eligible for Medicare
- Valid January 1 - December 31, 2022 for Medicare-eligible retirees

For your specific rates, access your ERS OnLine account.