Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
ERS administers the Texas Group Benefits Program (GBP) benefits, including health insurance for eligible retirees of higher education institutions. As an employee of an institution of higher education, you have the option of contributing to the TRS or participating in the ORP. This means your annuity will come from either TRS or your ORP, not from ERS.
As a TRS or ORP retiree, you may be eligible for GBP retiree insurance if:
If you participate in the ORP, you will need an ORP account from which you’re eligible to start drawing payments. If you withdraw or roll over your account to another account at retirement, you will not be eligible for retiree insurance through the GBP.