Getting vaccinated against COVID-19 is an important step toward keeping yourself and your family healthy.

For help scheduling a COVID-19 vaccination, sign up with the new Texas Public Health Vaccine Scheduler. Learn about this new resource from the Department of State Health Services.

Customer Service is available by phone and email 8 a.m. to 5 p.m., Monday through Friday.

Wait times are lengthy due to high call and email volume. We appreciate your patience as we support members.
Members can do some activities themselves through their self-service ERS OnLine accounts and can get information about coverage by contacting the benefits plan directly.

Learn more about ERS customer service changes due to the coronavirus.

Reports on ERS Operations and Overall Financial Management

ERS at a Glance

Comprehensive Annual Financial Reports (CAFRs)

Operating Budget

(submitted to the Governor’s Office of Budget, Planning and Policy and the Legislative Budget Board)

Legislative Appropriations Requests

Pension Funding Priorities and Guidelines of the ERS Board of Trustees

Evaluation of Investment Policies, Procedures and Practices

Five-year Strategic Plans

Internal Audit Reports and Plans

Customer Service Reports

Note: The FY19-20 customer service report is in the ERS Strategic Plan for FY21-25.

Human Resources Reports

Energy Saving Reports