Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
HealthSelect of Texas® is a network-based, point-of-service plan. Blue Cross and Blue Shield of Texas is the plan administrator. HealthSelect of Texas is available to employees who live or work in Texas. HealthSelectSM Out-of-State is available to employees who live or work outside of the State of Texas. Prescription drug coverage is provided through the HealthSelect Prescription Drug Program, which is administered by OptumRx. You will get two ID cards:
When you enroll in HealthSelect of Texas, you automatically get $5,000 of Basic Term Life Insurance, which includes a $5,000 accidental death and dismemberment (AD&D) benefit.
Monday - Friday 7 a.m. - 7 p.m. CT Saturday 7 a.m. - 3 p.m. CT
HealthSelect of Texas® (administered by Blue Cross and Blue Shield of Texas) PO Box 660044 Dallas, TX 75266-0044