Customer service is available only by phone and email. Phone hours are 8 a.m. – 5 p.m. CT Monday – Friday. The ERS building is closed.
Learn more about ERS customer service changes due to the coronavirus.
HealthSelect of Texas® is a network-based point-of-service plan. Blue Cross and Blue Shield of Texas is the plan administrator. You choose a primary care physician (PCP) and get referrals for specialists. HealthSelect of Texas includes a comprehensive prescription drug plan called the HealthSelect Prescription Drug Program, which is administered by OptumRx. You will receive two ID cards:
Note: Under COBRA, you can continue the coverage you had when you left employment. You can stay enrolled in COBRA for as long as 18 months.
Plan benefits vary depending on whether you live in Texas, out of state, or are eligible for Medicare. The benefit level depends on whether the doctors and other providers are in the HealthSelect network and your eligibility for Medicare.
Participation in health insurance includes:
Monday - Friday 7 a.m. - 7 p.m. CT Saturday 7 a.m. - 3 p.m. CT
HealthSelect of Texas® (administered by Blue Cross and Blue Shield of Texas) PO Box 660044 Dallas, TX 75266-0044