Getting vaccinated against COVID-19 is an important step toward keeping yourself and your family healthy.
For help scheduling a COVID-19 vaccination, sign up with the new Texas Public Health Vaccine Scheduler. Learn about this new resource from the Department of State Health Services.
Customer Service is available by phone and email 8 a.m. to 5 p.m., Monday through Friday.
Wait times are lengthy due to high call and email volume. We appreciate your patience as we support members.
Members can do some activities themselves through their self-service ERS OnLine accounts and can get information about coverage by contacting the benefits plan directly.
Learn more about ERS customer service changes due to the coronavirus.
The out-of-pocket maximum: a guardian of your life savings
September 2, 2020
Rosanna Boyd's out-of-pocket maximum protected her from health bills that could threaten her financial stability.
Changing family, changing benefits: Knowing when and how to update your coverage
June 5, 2019
Taking charge: How to use Consumer Directed HealthSelect to your health advantage
April 3, 2019
Getting back to who she used to be
December 28, 2018
Jennica Preston is happy to share the benefits of getting and staying fit with friends and colleagues.
Support and Success with Real Appeal
Making healthier choices is key in controlling A1C, Virginia Harwell has found.
Covering all his bases
Thomas Barker-White has learned that "life can come at you quick." The disability coverage and health insurance offered to State of Texas workers prepares you for that unexpected challenge, Barker-White asserts.
Convenience a major draw for Georgetown resident
December 20, 2018
Ask Cassandra Johnson what “HMO” means and she may likely tell you the letters stand for the “hassle-free medical option.
Benefits provide security for future-focused Elsa Morfin Ibarra
September 5, 2018
Elsa Morfin Ibarra had her eyes on the future when she decided to take a job with the Texas Department of Transportation (TxDOT) in Pharr, Texas.
“The best job around”
July 5, 2018
Maria Zepeda has worked at the Smith Unit, a maximum-security prison for male offenders in Lamesa, Texas for more than 16 years. She says her most challenging and rewarding job is to remind employees to look “at the overall picture,” when assessing the advantages of working for the state.
Stroke: No match for resilience and grit
March 7, 2018
Vanessa Alba has had many victories since she had a stroke five years ago. Her fierce determination, along with a health care plan that offer great support, have led to restored health and independence.